Administrator – Training Centre
Exciting Opportunity to Develop our ILM / City & Guilds Training Centre
TrainingtoCare Ltd is an established internal training company for a large independent Childcare organisation.
We are currently actively developing our training opportunities externally.
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We are looking for an individual who wants a challenge and the opportunity to develop from the ‘ground floor’ as the Training Centre grows and expands.
We are looking for passionate, enthusiastic, and ambitious individuals that want to progress their career in training and assessment to the next level.
You will join us at our most exciting time, with strong plans to double the size of the business each year over the next five years, improving the skills of the workforce; enabling strong and sustainable future careers for all.
About the Role
In this role, you will play a crucial part in providing administrative functionality to our management and training teams, ensuring that our learners and employers receive exceptional support. Your responsibilities will include accurately processing data to maintain auditable evidence for funding claims in compliance with legislative acts.
Additionally, you will be responsible for delivering outstanding customer service through face-to-face interactions, online platforms, and telephone communication. You will provide crucial administrative support to the management and delivery team, ensuring the smooth running of processes within the training environment. This includes processing financial and staff documentation, such as purchase requisitions, orders, invoices, and personal details. You will also be responsible for maintaining effective communication with suppliers and subcontractors to ensure the smooth delivery of services to the required quality and performance standards.
About You
Our ideal candidate for the role of centre administrator at TrainingtoCare will have administrative experience, supported by a relevant qualification, providing them with a solid foundation in managing various tasks efficiently. You will be an effective communicator with good interpersonal skills, both written and verbal, which are essential for fostering positive relationships with customers and colleagues.
Your attention to detail is crucial, as you must demonstrate an eye for accuracy and the ability to self-review your work meticulously. You should have a results-focused and driven approach, consistently striving for excellence in your work. Proficiency in IT and computing is essential, enabling you to utilise technology efficiently. You will uphold high standards of quality and attention to detail, consistently delivering work that meets or exceeds expectations. Adaptability to new processes, procedures, and systems is crucial in a dynamic business environment, allowing you to readily embrace changes and acquire new skills as required. If you are a proactive and organised individual with excellent administrative and customer service skills and want the opportunity to develop a career, we encourage you to apply for this exciting opportunity at TrainingtoCare.
Please note that any job offer is subject to pre-employment checks including a DBS check, online searches, and references from former employers.
Job Types: Full-time, Permanent
Salary: £21,676.72-£23,502.13 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Stockport, Greater Manchester: reliably commute or plan to relocate before starting work (required)
Education:
- Certificate of Higher Education (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)
Language:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
