Hotel Receptionist
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries or requests
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or issues with patience and professionalism
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Qualifications:
$ads={1}
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Previous experience in a similar role is preferred but not required
We offer competitive pay, flexible scheduling, and opportunities for career growth within our hotel. If you are a friendly and organized individual with a passion for providing exceptional guest service, we would love to hear from you.
Please submit your resume along with a cover letter explaining why you are interested in this position. Only qualified candidates will be contacted for an interview.
Job Types: Full-time, Permanent
Salary: £11.00 per hour
Benefits:
- Employee discount
Schedule:
- Weekend availability
Work Location: In person
