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Belmond is recruiting an HR Assistant, Corporate to join the corporate HR team based in our Corporate office in Bloomsbury, Central London (WC1B). The role is able to benefit from our current hybrid working policy involving a combination of days in the office and working remotely.
The role of HR Assistant is a highly valued support role to the HR department and wider Corporate team. While providing support on day-to-day HR activities, and being the front line for employee queries, the HR Assistant can expect to own and administer certain HR-related programs and initiatives.
The role embodies the Belmond behaviour of Caring Hands & Hearts by caring about our team and colleagues to provide an exceptional service.
The role has a high degree of autonomy for the areas of responsibility and will work with the support of senior HR generalist and specialist colleagues within the Corporate and Global HR team. The HR Assistant is encouraged to demonstrate a pioneering mindset to help create incredible personal journeys for our colleagues through their experience at Belmond.
MAIN DUTIES AND RESPONSIBILITIES:
- Act as first line responder for employee queries and requests in the Corporate office including basic advice on policy and procedures.
- Provide assistance on general administration, benefit/allowance queries and reporting (inc. Annual Leave).
- Responsible for employee on-boarding including offers, references, welcome emails, new joiner administration, internal announcements, arranging inductions and preparing the first few weeks orientation plans.
- Manage the probation period procedure escalating issues to the Corporate HR Director, as appropriate.
- Responsible for administering changes in employment and events in the employee journey such as promotion, transfer, contract amendments etc. including submission of payroll information to the Compensation, Benefits and Payroll Manager.
- Coordinate the corporate office health and wellness initiatives.
- Support the coordination, development and rollout of Learning and Development initiatives at the Corporate office.
- Own the Corporate Office Lunch and Learn programme ensuring a schedule of inspiring speakers and topics to further the knowledge and awareness of corporate teams.
- Responsible for developing and arranging employee recognition and events such as annual party, seasonal events / gifts for our diverse workforce, long service awards, birthday celebration and employee town hall meetings with senior leadership.
- Ensure an efficient offboarding process for employees leaving the company.
- Support LVMH initiatives at a local level including annual HR reporting and processes.
- Responsible for the maintenance of employee data within relevant local and global systems.
- Ensure that payroll-related information is uploaded and required documentation is provided to Payroll administration is completed in a timely and accurate manner.
- To maintain and report on employee absence including monthly annual leave balance reports.
- Maintain a compliant, accurate and up to date file audit and filing system for employee personnel files (electronic and paper records), including onsite and offsite filing and storage.
- To work closely with the Facilities team to ensure a positive experience in the office and to provide cover for the Office Manager during busy periods and periods of absence (e.g. annual leave, sickness, etc).
- Responsible for the department’s invoice and expense process working closely with the Finance team to ensure invoices are paid in a timely manner.
Requirements
The ideal candidate will:
- be educated to A-Level standard with solid academic grades in English and Mathematics, or equivalent.
- have experience in an administrative role providing support to a range of diverse stakeholders.
- have organised and managed events for c.150 people or more.
- be highly organised and structured with an ability to plan multiple projects and tasks while working under pressure and proactively.
- be able to demonstrate exceptional customer care skills.
- have an intermediate level of skill in Microsoft Office particularly Powerpoint, Word and Excel
- have a high professional standard of written and spoken English.
- have a demonstrable interest in Human Resources.
You would be an exceptional candidate if you had any of the below (though it is not essential):
- a degree (or similar/equivalent) in a relevant field such as human resources, hospitality, business management.
- experience within a luxury and/or hospitality organisation.
- experience of HR and L&D related software and platforms.
What you should know when applying...
- the role is generally able to benefit from our current hybrid working policy where team members are expected to attend the office on their Team Day plus two additional days (i.e. 3 days per week in the office and 2 days remotely. As this role provides cover for the Office Manager, there will be occasions where attendance at the office is required at short notice and/or for 5 days per week. Being able to attend the office at short notice may be required.
- it is expected that the application deadline will be 31 August 2023. However, an early application is encouraged as the position may close sooner if a large volume of applications is received.
- the role is available immediately.
Benefits
A competitive salary is offered along with excellent benefits including:
- complimentary and discounted experience across our hotels, trains and safari portfolio from as early as 3-months service.
- employee wellbeing and assistance programs
- annual health and lifestyle assessments
- season ticket loan
- social club
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