Company description
We are a franchisee of the award winning and ever popular Co-op Foodstore. In all respects we look and function exactly like any other Co-op, and we're excited to be offering shifts throughout the Summer on a part time basis.
The Combe Martin store opened last year and has brought a fantastic range of convenience store items to this popular village. We now have an opening for a Customer Team Member to join our awesome team.
Job description
Full Job Description
Store Colleague - Customer Team Member
Location: Combe Martin, North Devon
Pay: £11 per hour & benefits
Contract: 16 hours per week with a high potential of additional hours according to need
Full training given
As a Co-op Customer Team Member (CTM) you'll be the public face of this brilliant new store, taking responsibility for customer service, ensuring stock is replenished and looking its best, operating the in-store bakery and being part of a professional team which also helps to support some brilliant local projects by sharing profits within the community. It’s not just talk. It’s what we do.
What you’ll do as a Customer Team Member
There is plenty involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks:
· providing friendly, considerate customer service (and really getting to know customers)
· preparing and presenting our products, including from the bakery
· keeping the store well stocked and looking good
· thinking on your feet if there’s an issue or problem to solve
· promoting Co-op membership, and the local projects we support
Who can be a Customer Assistant at Co-op?
We’re not looking for any specific experience or qualifications – we provide full training. It’s your personality, skills, motivation and values that matter. You’ll need to show us:
· a real passion for customer service
· great communication and listening skills
· the ability to work well in a team, and achieve team and individual goals
· an enthusiastic approach and willingness to support your colleagues when the store gets busier
· the flexibility to work a range of shifts to support the opening times of the store
Why Co-op?
Teamwork is a big part of the job. You’ll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including:
· a competitive pay rate
· flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts
· Instore food discount
Building an inclusive workplace
We’re actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential.
Our stores are open when our customers need us, so we need candidates to be flexible of when they’re willing to work. At interview, we’ll ask you to provide additional times for when you can work during the week, we call this preferred availability.
Full time and part time positions available.
Please note, you have to be aged 18 to take on this role, as it involves authorising age-related sales.
Working pattern: varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Where possible we shall look to accommodate successful candidates with their preferred option of hours and shifts, although this cannot be guaranteed.
Job Types: Part-time, Temporary contract
Contract length: 10 weeks
Part-time hours: 16 per week
Salary: £11.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Overtime
- Weekend availability
Ability to commute/relocate:
- Combe Martin EX34: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: CMCTM02
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