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Band 3
Job overview
An opportunity has arisen for a permanent full time Band 3 Outpatient Administrator within the Clinic Prep Office based at Abbeyfields.
Main duties of the job In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
The post holder will be required to work within the Nottingham University Hospital’s Clinic Preparation Office at Bishops House, Abbeyfields Court, Abbeyfield Road, NG7 2SZ. This role has the responsibility for: Preparation of the Daily Thin Files for all the specialties . Supporting the Deputy Service Manager on a daily basis and as the need arises. Close liaison with Managers within the Directorates, GP surgeries, patients, hospital administrative and clinical staff will be necessary in order to provide a prompt and quality patient focused service.
Main duties of the job
In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
The post holder will be required to work within the Nottingham University Hospital’s Clinic Prep Office Bishops House, Abbeyfields Court, Abbeyfield Road, NG7 2SZ. You will take responsibility for: Preparation of the Daily Thin Files for all the specialties . Supporting the Deputy Service Manager on a daily basis and as the need arises. Close liaison with Managers within the Directorates, GP surgeries, patients, hospital administrative and clinical staff will be necessary in order to provide a prompt and quality patient focused service.
Working for our organisation
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
The role/duties of the post are outlined above. In undertaking this role, the employee will be expected to behave at all times that is consistent with and actively supports the Trust values which are detailed below.
Please refer to the job description and person specification attached to the advert for the full details.
Person specification
Trainin and Qualifications
Essential criteria
- 5 GCSE A-C passes including English and Maths or equivalent
Desirable criteria
- EDCL or Equivalent
Experience
Essential criteria
- Previous Experience in an office environment
- Experience of MS Office
- Proficient word processing skills
- Understanding the importance of confidentiality
- Typing or Word processing experience
Desirable criteria
- Knowledge of hospital IT systems, e.g. Careflow, Notis.
- Knowledge of outpatient work
- Good knowledge of layout of City, Qmc, Treatment centre.
- Customer service experience
- Proven experience in supervising or managing teams
Communication Skills
Essential criteria
- Ability to communicate complex information in a clear manner
- Ability to communicate effectively to different audiences
- Ability to develop good working relationships with medical and other hospital staff
- Ability to work as part of a team and adapt to changing situations
Analytical and Judgement
Essential criteria
- Exercise judgement and decision making skills
- Works with standards and procedures
- Uses own initiative
- Works in line with trust policy
- Seeks appropriate training opportunities
Planning and Organising
Essential criteria
- Ability to prioritise tasks
- Manages time effectively and displays initiative
- Ensures patient information is prepared in advance of clinic
- Demonstrates enthusiasm and a conscientious approach to work advocating this to others
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation such as passports, visas and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
