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As a Fragrance Expert for Perfumes LOEWE, you are a brand ambassador. In your role, you are responsible for driving fragrance sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.
Through your passion for the brand you will demonstrate an attitude that befits Perfumes LOEWE at all times.
LOCATION: Harrods
HOURS: 37.5 hours over 5 days fully flexible
MAIN RESPONSIBILITIES
SALES:
To be an expert on fragrance, able to evoke passionate responses to fragrance notes to inspire and gain new clients
- To pro - actively sell Perfumes LOEWE products and provide a luxury standard of service to customers
- To be aware of and achieve or exceed sales targets, as set by your line manager
- To pro - actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
- KPI - To achieve set sales targets
SERVICE:
- To be knowledgeable on all Perfumes LOEWE products and be able to propose personalised products to clients
- To initiate contact with clients and welcome them both on counter and through traffic stopping
- To develop personal relationships with clients and gain loyalty
- To educate clients on Perfumed LOEWE products and the brand
GENERAL:
- To participate in merchandise management and ensure that it is in line with Corporate guidelines
- To monitor stock levels, report any issues and ensure that there are sufficient levels
- To adhere to all company procedures and policies, as outlined in the employee handbook
- To carry out any additional duties as directed by the management team
PERSON SPECIFICATION:
In order to be successful in this role, you will be:
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
- Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity
- Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Perfumes LOEWE
Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.
Schedule:
- Holidays
- Weekend availability
Supplemental pay types:
- Commission pay
Work Location: In person
Job Type: Full-time
Benefits:
- Company pension
- Employee discount
- Sick pay
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- London, SW1X 7XL: reliably commute or plan to relocate before starting work (required)
Experience:
- Fragrance sales: 2 years (preferred)
Work Location: In person
